3-Day Instructor-Led Training
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#2526
ServiceNow GRC: Integrated Risk Management (IRM) Implementation Training
Course 2526
- Duration: 3 days
- Exam Voucher: Yes
- Language: English
- Level: Intermediate
In this course, attendees gain practical skills for the effective implementation of several core ServiceNow GRC applications. A combination of lecture, group discussions and activities, and hands-on lab activities helps attendees develop their skills.
ServiceNow GRC IRM Implementation Training Delivery Methods
Online
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ServiceNow GRC IRM Implementation Training Course Information
In this course, you will:
- Identify implementation stakeholders, resources, and contributors to success
- Review entity scoping approaches, considerations, and techniques
- Discuss baseline application functionality, security, and architecture
- Set up an entity framework and manage entity classes
- Modify policy properties and review policy and compliance and risk lifecycles
- Configure policy and compliance and risk lifecycles
- Configure risk appetite
- Explore advanced risk assessment functionality, set-up, and configurations
- Create and run basic indicators for continuous monitoring
- Explore metrics for risk continuous monitoring
- Set up issue triage for routing issues
- Explore Smart Assessment Engine (SAE) capabilities
- Discuss supported integrations
This course covers the domain knowledge, technical aspects, and various processes needed to effectively manage a GRC: Integrated Risk Management (IRM) implementation of GRC: Policy and Compliance, GRC: Risk Management, and GRC: Advanced Risk.
Prerequisites:
Data analysis and student feedback show that students may struggle in this class if they have chosen to skip the prerequisite courses:
- Welcome to ServiceNow (On Demand)
- ServiceNow Administration Fundamentals (SNAF) Training
- GRC: Integrated Risk Management (IRM) Fundamentals (On Demand)
Certification Information
Upon completion of course, the candidate will be issued a voucher code to register for the Certified Implementation Specialist – Risk and Compliance (CIS-RC) exam. Before taking the exam, complete GRC: Audit Management Essentials, GRC: Classic Risk Assessment Fundamentals, and GRC: Regulatory Change Management (RCM) Essentials. Additional courses are recommended and can be found in Now Learning.
Successful candidates will be awarded a “ServiceNow Implementation Specialist – Risk and Compliance” certificate.
ServiceNow GRC IRM Implementation Training Outline
Module 1: Implementation planning
- Discuss the SN Store release schedule and certification implementation specialist journey
- Explore IRM maturity levels and use cases from an implementation perspective
- Discuss implementation project phases and timelines
- Discuss recommended implementation stakeholders and core team
- Review IRM architecture
- Analyze IRM core roles
- Find and participate in implementation resources
Module 2: Entity framework
- Explain entity scoping, entity scoping approaches, and benefits of leveraging entity types
- Explore entity ownership and automation
- Discuss entity classes, management, and utilization in IRM applications
- Review GRC: Profiles table architecture and primary relationships
Module 3: Policy and Compliance
- Review application architecture and table structures
- Define policy management workflow
- Configure policy acknowledgement campaigns
- Define control management workflow
Module 4: Risk and Advanced Risk
- Review application architecture, table structures, and roles
- Discuss risk appetite and configuration
- Discuss advanced risk assessment configuration
- Simulate an assessment
- Demonstrate risk hierarchy and reporting capabilities
Module 5: Continuous monitoring
- Discuss the need for continuous risk and control monitoring
- Review continuous monitoring architecture, scenarios, and configuration with indicators
- Discuss GRC: Metrics and how the application can be used for continuous monitoring
Module 6: GRC common elements
- Manage confidential records and address security concerns with user groups and hierarchy
- Review issue creation and issue triage
- Discuss configuration options
- Discuss Smart Assessment Engine (SAE) capabilities
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ServiceNow GRC IRM Implementation Training FAQ's
Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details.
For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.
Please see the Cancellation and Rescheduling Policy.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.