3-Day Instructor-Led Training
ServiceNow Official Content
ServiceNow Exam Voucher Included
Available for Private Team Training
#2524
ServiceNow Discovery Fundamentals Training
Course 2524
- Duration: 3 days
- Exam Voucher: Yes
- Language: English
- Level: Intermediate
ServiceNow Discovery lays the groundwork for mature infrastructure operations management. Using probes, sensors, and discovery patterns, this ITOM application captures IP-enabled configuration items (CIs), and maps their relationships and dependencies, in your ServiceNow CMDB.
ServiceNow Discovery Fundamentals Delivery Methods
Online
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ServiceNow Discovery Fundamentals Information
Upon completion of this course, learners will be able to:
- Understand the big picture of the ServiceNow Discovery solution
- Configure MID Servers
- Work with Credentials
- Configure Discovery to find
- Linux and Windows Servers
- Network Devices
- Applications
- Extend Discovery with custom
- Horizontal Discovery Patterns
- Application Discovery Patterns
- Learn common troubleshooting techniques
Prerequisites
It is recommended that students taking the course have working knowledge and experience of ServiceNow.
- ServiceNow Administration Fundamentals (SNAF) Training or equivalent experience
- ServiceNow Configuration Management Database (CMDB) Fundamentals Training is highly recommended
- Scripting in ServiceNow Fundamentals Training is highly recommended (Course 2535)
Exam Information
At the end of the course, students will receive a voucher that enables them, if desired, to take the exam to become a ServiceNow® Certified Implementation Specialist in Discovery.
ServiceNow Discovery Fundamentals Outline
Module 1: Overview
- Lab 1.1: Discovery and CMDB Tour
Module 2: MID Server
- Lab 2.1: MID Server Installation Validation
Module 3: Running Discovery
- Lab 3.1: Running Discovery
Module 4: Credentials and Behaviors
- Lab 4.1: Windows Discovery
- Lab 4.2: Linux Discovery
- Lab 4.3: Behaviors
- Lab 4.4: Router Discovery
Module 5: Phases, Probes, and Classifications
- Lab 5.1: Ports Probes and IP Services
- Lab 5.2: Classifications and Trigger Probes
- Lab 5.3: CI Identification Troubleshooting
Module 6: Application Mapping
- Lab 6.1: Process Classification
- Lab 6.2: Process Classification and Identification
- Lab 6.3: Application to Application Mapping
Module 7: Asset Discovery and Agent Client Collector for Visibility
- Lab 7.1: Asset and CI Relationships
- Lab 7.2: Agent Client Collector for Visibility Discovery
Module 8: Horizontal Discovery Patterns
- Lab 8.1: Extend Windows OS – Servers Pattern
- Lab 8.2: Extend Linux Server Pattern
- Lab 8.3: New SNMP Classifier and Discovery Pattern
- Lab 8.4: Remaining Firewall Requirements
Module 9: Application Discovery Patterns
- Lab 9.1: Application Discovery Pattern
- Lab 9.2: More Mongoose Requirements
- Lab 9.3: Troubleshooting the Pattern
Module 10: Configuration Management
- Lab 10.1: CMDB Health Properties
- Lab 10.2: CMDB Health Dashboard
- Lab 10.3: Hardware Configuration Management
- Lab 10.4: Application Configuration Management
Troubleshooting Discovery Phases
Questions about this course?
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ServiceNow Discovery Fundamentals FAQs
Once enrolled, ServiceNow University is available to everyone and provides users access to ServiceNow’s full range of training content, hands-on practice, certifications, and badges. Built on the Now Platform, Now Learning is the place for any ServiceNow user to learn, improve their skills, and share their accomplishments. Visit ServiceNow for more details: https://learning.servicenow.com/
Please see the Cancellation and Rescheduling Policy.
For instructor-led ServiceNow training courses which unlock an exam voucher, attendees and view their vouchers within ServiceNow University. Click your name in the top right-hand corner and select My Learning Profile and then the My Vouchers tab. Voucher codes are sent to the email address in your ServiceNow University account. Vouchers expire 1 year after the completion of the course, and the exam must be completed by the expiration.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want. This course is available online or as Private Team Training.
Discovery Fundamentals is a 3-day course taught both as instructor-led training (ILT) and virtual instructor-led training (VILT) in multiple time zones throughout the world.
Demonstrations
Multiple demonstrations are provided throughout the course to aid students in visualizing the lecture concepts.
Hands-On
Extensive hands-on exercises are included with each course module to reinforce the lecture concepts and provide practical experience.